Privacy Policy

By visiting this website and/or using the interactive MyBrentwood portal (the “Site”), you agree to the following Terms of Use.

Brentwood Industries Privacy Policy

Brentwood Industries is committed to protecting your personal information and ensuring it is never misused. The Privacy Policy explains what information is collected when you visit the Site using your computer, mobile devices or any other technology. It also applies to the information you share when you contact Brentwood Industries.

Transparency is important to Brentwood Industries and you have a right to know how your personal information is being used. By sharing personal information with Brentwood Industries and by using the Site, you confirm that you have read and understood the Terms of Use and Privacy Policy, including how and why your information is used.

Company Contact Information

If you have questions, comments or concerns about this Privacy Policy or how Brentwood handles your information, please fill out a general inquiry contact form and a representative will get in touch with you.

The Site is operated by Brentwood Industries, with an office located at:

Brentwood Industries
500 Spring Ridge Drive
Reading, PA 19610
610.374.5109

1. Information Brentwood May Collect

All information Brentwood collects is on a voluntary basis, most typically by registering on the Site, subscribing to Brentwood’s newsletter, responding to a survey or filling out a form.
When ordering or registering on the Site, as appropriate, you may be asked to enter personal information, such as your name, email address, mailing address or phone number. You may, however, visit the Site anonymously.

In addition to the personally identifiable information described above, you may also be asked for non-personal information, such as age or gender. In addition, Brentwood collects aggregate information from its users regarding the usage of the Site, such as number of visits, pages visited, and the overall duration of time spent on the Site. The information Brentwood collects largely depends on the services you use on the Site.

2. Use of Cookies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser. If allowed, they enable the site’s or service provider’s systems to recognize your browser, capture and remember certain information.

Brentwood uses cookies to understand and save your preferences for future visits. This includes keeping track of advertisements and compiling data about Site traffic and interaction so that Brentwood can improve your Site experiences and tools in the future.

Brentwood may contract with third-party service providers to assist in better understanding Site visitors. These service providers are not permitted to use the information collected by Brentwood except to help conduct and improve its Site and business. You may opt out of the use of cookies through your browser’s options; however, refusing cookies may make certain features of the Site unavailable.

3. Purpose for Collection of Information

Brentwood collects information from you to personalize your experience and better respond to your individual needs. Brentwood also collects personal information to make continuous improvements to its Site based upon the feedback you provide to Brentwood, to improve our customer service and response time, to administer contests, promotions, specialized site features, etc. Brentwood may also contact you via the provided email pertaining to an order or to respond to a direct inquiry you have made to us, as well as to contact you about products in support of your business needs.

Any information provided is on a voluntary basis; therefore, you may choose to opt-out at any time by emailing your decision to opt-out to Brentwood.

4. Protection and Security of Your Information

The security of your personal information is very important to Brentwood. Brentwood implements a variety of security measures to maintain the safety of your personal information when you enter, submit or access your personal information. Brentwood maintains physical, electronic and procedural safeguards to protect personal information to the best of its ability but cannot guarantee a security breach will never occur. Information received by Brentwood is protected commensurate with industry standards to safeguard against loss, theft, unauthorized access, destruction, use, modification and/or disclosure.

5. Disclosure to Third Parties

Brentwood does not sell, trade or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist Brentwood in operating the Site, conducting business or servicing you, so long as those parties agree to keep this information confidential. Brentwood also may release your information as we deem necessary to comply with the law or legal process, enforce Site policies or to protect the rights, property and safety of Brentwood or others. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

6. Third Party Links

Occasionally, Brentwood may include or offer third-party products or services on the Site. These third-party sites have separate and independent privacy policies. As such, Brentwood has no responsibility or liability for the content and activities of these linked sites. Nonetheless, Brentwood seeks to protect the integrity of its Site and welcomes any feedback about third party sites linked to Brentwood’s Site.

7. Children’s Online Privacy Protection Act Compliance

Brentwood is in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act); Brentwood does not intentionally collect any information from anyone under thirteen (13) years of age. Brentwood’s Site, products and services are all directed to people who are at least thirteen (13) years of age or older.

8. California Privacy Rights

Because Brentwood values your privacy, precautions have been taken to stay in compliance with the California Online Privacy Protection Act. Brentwood therefore will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all Site users may make changes to their information at any time by logging into their MyBrentwood Profile and going to the ‘Edit Profile’ page.

9. Online Privacy Policy Only

This online Privacy Policy applies only to information collected through this Site and not to information collected offline.

Consent and Policy Changes

By using Brentwood’s Site, you consent to this Privacy Policy.

Brentwood, at its sole discretion, has the ability to modify this Privacy Policy at any time, and such changes take effect when posted to this Site. You agree that it is your responsibility to review the Privacy Policy for updates prior to accessing and using the Site.