The Key Account Specialist (KAS) will have a full-time account management role to work in conjunction with the sales team and other staff of the organization to facilitate the smooth running of the company’s customer requests. The primary focus is to create long-term, trusting relationships with assigned key accounts.
Position Type: Customer Service
Customer Service Specialist I
The Customer Service Level 1 (CS1) Specialist serves as the first point of contact for our global customers, delivering responsive, professional support across multiple product lines. This role plays a key part in driving global aftermarket sales by ensuring a positive customer experience through effective communication, problem-solving, and transactional support.
Customer Service Coordinator
The Customer Service Coordinator will have a full-time data entry and administration role to work in conjunction with the Technical Account Supervisor and customer service team. Ensures appropriate inter- and intra-departmental communication through effective day-to-day administration and coordination of orders
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